Privacy Policy for BlemishPro Online Membership Platform

 

At BlemishPro, we are committed to protecting and respecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you use our online training platform. By using our services, you agree to the terms outlined in this policy.

 

  1. Data Controller

Gordon & Farr Limited are the data controller (trading as BlemishPro).  You have a right to make a complaint to the ICO if you are unhappy with how we have processed your personal data. 

  1. Where is your data processed?

The personal data we collect is stored on the Kajabi platform in the cloud. If you are accessing the platform or providing personal information to us then you are agreeing and consenting to the processing of your personal information in the United States and other jurisdictions in which they operate.

 

  1. Information We Collect

 

We collect and process the following types of information:

 

  1. Personal Information

 

When you register or interact with our online training platform, we may collect:

 

  • Name
  • Email address
  • Phone number
  • Payment information (if applicable)
  • Billing address
  • Any other information you voluntarily provide (e.g., feedback, comments)

 

  1. Usage Data

 

We automatically collect data on how you use our platform, including:

 

  • IP address
  • Browser type and version
  • Time spent on the platform
  • Pages visited
  • Training course activities and progress

 

  1. How We Use Your Information

 

We use the information collected for the following purposes:

 

  • To provide, maintain, and improve our online offerings
  • To process your registration and manage your account
  • To communicate with you regarding your account or the membership you have signed up for
  • To handle payments and billing
  • To offer customer support
  • To personalise your learning experience
  • To send you marketing materials, promotions, and updates (you can opt out at any time)
  • To monitor usage and analyse trends to improve our platform

 

  1. How We Share Your Information

 

We do not sell or rent your personal information to third parties. However, we may share your data with trusted third parties under the following circumstances:

 

  • Service Providers: We may share your information with third-party vendors or contractors who assist us in providing our services (e.g., payment processors, hosting providers).
  • Legal Compliance: We may disclose your information if required by law or in response to legal requests (e.g., subpoenas or court orders).
  • Business Transfers: In the event of a merger, acquisition, or asset sale, your information may be transferred to the new entity as part of the business transaction.

 

  1. How We Protect Your Information

 

We take reasonable technical and organisational measures to protect your personal data from unauthorised access, loss, or misuse. These include encryption, secure servers, and restricted access to personal information.

 

However, no method of transmission over the internet is 100% secure, and we cannot guarantee the absolute security of your information.

 

  1. Your Rights

 

You have the following rights concerning your personal information:

 

  • Access: You can request a copy of the personal data we hold about you.
  • Correction: You can ask us to update or correct any inaccuracies in your personal information.
  • Deletion: You may request that we delete your personal data, subject to certain conditions.
  • Objection: You can object to the processing of your data for marketing purposes.
  • Data Portability: You have the right to request the transfer of your data to another service provider.

 

To exercise any of these rights, please contact us at [email protected].

 

  1. Retention of Data

 

We will retain your personal information for as long as necessary to fulfil the purposes for which it was collected, or as required by law. Once we no longer need your data, we will securely delete or anonymise it.

 

  1. Third-Party Links

Our platform may contain links to third-party websites or services. This Privacy Policy does not apply to those external sites. We encourage you to review the privacy policies of any third-party sites you visit.

 

  1. Children’s Privacy

Our platform is not intended for use by children under the age of 16. We do not knowingly collect personal information from children. If you believe that a child has provided us with their personal information, please contact us at [email protected] so we can take appropriate action.

 

  1. Changes to This Policy

 

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting an update on our platform or sending an email. Please review this policy periodically for the latest information on our privacy practices.

 

  1. Contact Us

 

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

 

BlemishPro

Email: [email protected]

 

By using our platform, you acknowledge that you have read, understood, and agreed to this Privacy Policy.